Satisfaction Survey
SATISFACTION SURVEY FORM:
Please complete this survey in order to evaluate your overall Orad experience.
All bold fields must be completed, in order for the information to be processed.
In order to serve you better, Orad is currently improving its worldwide support center.
As your input is very important to us, we would appreciate if you could take a few moments to fill out the following survey.
Name:
Country:
Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, Democractic Republic of the Cook Islands Costa Rica Cote D'Ivoire (Ivory Coast) Croatia (Hrvatska) Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Islas Malvinas) Faroe Islands Fiji Islands Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia, The Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Honduras Hong Kong S.A.R. Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea Korea, North Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau S.A.R. Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Antilles Netherlands, The New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua new Guinea Paraguay Peru Philippines Pitcairn Island Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Helena Saint Kitts And Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent And The Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia Spain Sri Lanka Sudan Suriname Svalbard And Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Virgin Islands (British) Virgin Islands (US) Wallis And Futuna Islands Yemen Yugoslavia Zambia Zimbabwe
Phone:
Email:
THE ANSWERS ARE BASED ON THE FOLLOWING PRODUCTS:
ADVision
Maestro
Proset
TrackVision
3Designer
SmartSet
3DReplay
3DPlay
Realset
CyberSport
Morpho3D
PowerWall
PlayMaker
3DWeather
MVP
Plugins
Strongly Agree
Strongly Disagree
Orad products meet your business needs
Orad products are useable and easy to operate
Orad Sales representatives / distributors were informative and professional
Orad marketing material was informative
The pre-installation engineer was professional, and gave clear explanations on the upcoming installation and training
Installation was performed on schedule:
Installation process was smooth
The installation and training were completed according to your satisfaction
The installation engineer was knowledgeable and professional
The onsite training provided was sufficient
The documentation that accompanies the Orad products is useful and informative
Requests for service to the Help Desk/Customer Service met your expectations
The response time for telephone support met your expectations
The response time for on site support met your expectations
The overall resolution time of your enquiries met your expectations
The process of resolution met your expectations
I will continue to purchase products and services from Orad/Orad distributor in the future
The Orad system is reliable
I will recommend Orad to others
Which of the following items are most important to you? (Choose 3)
Which of the following need immediate improvement? (Choose 3)
Pre-installation support
On site support
Remote Support / Helpdesk
Documentation
Training
Product reliability
Product ease of use
Turn Key Solutions
Turnkey Solutions
Notes
© 20109 Orad Hi-Tec Systems
